We aim to provide a smooth and efficient shopping experience for all our customers. Our shipping policy is designed to ensure timely delivery and complete customer satisfaction.
Shipping: We ship our products throughout the United States.
Processing Time: All orders are processed on the same business day (Monday to Friday) if the order is received before 3:00 PM (CST). Orders made on weekends or public holidays will be processed the next available business day.
Delivery Time: We strive to deliver your orders quickly. Typically, delivery occurs within 1-4 business days (Monday to Friday) after order processing. Delivery times may fluctuate based on your location, weather conditions, or other unexpected factors.
Tracking Orders: Once your order is processed and shipped, you will receive an email notification. This email will include a tracking link that allows you to follow the progress of your shipment. You can track your order here.
Shipping Charges: Shipping costs depend on the order size, weight, and shipping destination. The exact shipping fee will be calculated at checkout.
Tax: The prices quoted or shown are exclusive of all taxes. The tax will be included at the checkout based on the state, local bodies and the product. The customer is advised to check the total and final bill at the checkout before placing the order. However, if the customer is provided relief from paying the tax, we can include the customer under the tax exempted list provided the customer submits a valid tax exemption certificate.
Multiple Addresses: At this time, we can only ship to a single address per order. If you wish to ship to multiple addresses, please complete separate transactions for each address.
PO Boxes & Military APO/FPO Addresses: We are unable to ship to PO Boxes or Military APO/FPO addresses.
Undelivered Orders: If any damaged or lost, Partial deliverd packages should be report to HnK Parts within 3 business days. via email [email protected]
Carrier Rules: All the shipping are made through UPS, FedEx or UPS and all the T&C of the respective carrier applies. Please go through the respective websites for further information.
Delivery Address: Please ensure that the delivery address provided during checkout is complete and accurate. Neither we nor the carrier are responsible for any delays or losses caused by incorrect or incomplete delivery information.
Damaged Goods Handling: If you are available at the time of delivery, please ensure that there is no damage to the package or the material inside. If any damage is found make sure to note all the damage on the delivery note and refuse the delivery. If you are not available and you find the package left at your door is damaged, please take the photographs of the package and complete the Return Request form.
Customer Service: Our customer support team is ready to assist you with any questions or concerns regarding your order. If you need help, feel free to reach out, and we will be happy to assist you.
Contact Us
For inquiries or support, we’re happy to assist.
Business Hours: 8:00 AM - 5:00 PM (CST)
Business Days: Monday to Friday
Toll Free: 866-723-0907 / (630) 326-8606
Email: [email protected]
Policy Updates:
Please note that our shipping policy may change from time to time. Any updates or modifications will be communicated through our website. Please refer to our site for the latest policy information.